English Customer service representative for Enable

English Customer service representative for Enable

Job Description
Specific objectives and deliverables will be agreed as part of your annual Performance and Development Review (PDR) process, the points below are a summary of your main duties and responsibilities.

Job specific responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.

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Job Requirements
English: C2 command of (Speaking, reading, and writing).
Previous experience in a customer support role.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively.

Job Details
Experience Needed:
Not Specified
Career Level:
Entry Level (Junior Level / Fresh Grad)
Education Level:
Bachelor’s Degree
Salary:
7000 To 12000 EGP Per Month
Apply frpm here

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