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English – Customer Service Agent

English – Customer Service Agent

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Job Details
Experience Needed: 0 To 10 Years
Career Level: Entry Level (Junior Level / Fresh Grad)
Education Level: Bachelor’s Degree
Salary: 6500 To 8300 EGP Per Month
Job Categories: Customer Service/Support Sales/Retail

Job Description
Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction
Resolve customer’s potential problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
Update client’s account data on the company website to follow up payment status, review contracted unit updates.
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Job Requirements
Graduates only.
Fluency in English is a MUST
Fresh graduates are welcome to apply
Strong phone and verbal communication skills along with active listening
Customer orientation and ability to adapt/respond to different types of characters.
Customer focus and adaptability to different situations.
Males & Females.
Max Age 32
Location: Maadi (Transportation not provided)
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